If your Virgin Media broadband is feeling a little sluggish, there are some very simple hacks that can help speed things up again. The company just released a new set of tips and tricks that can increase speed around the house, and it won’t cost you a dime to try them out.
Before doing anything, the first thing you need to do is check how bad your speeds are. Get your contract and confirm exactly what you are paying for as each home will be logged in at a different maximum download speed. Then it’s a good idea to go online and use a speed testing website to make sure things go together. There are numerous options available for checking your download speeds, including Google’s Internet Speed Test and speedtest.net.
These websites will show you what download speeds you are currently getting. If things are going a little slow, the next thing you need to do is turn off your router. Yes, the old trick of restarting that black box can work wonders by eliminating any problems that may be occurring inside.
Virgin says you should turn off the power switch (on the back of the router) and wait at least 10 seconds before turning the devices back on.
Keep in mind that it may take five to ten minutes to restart the system. So don’t try this right before the morning Zoom meeting.
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So you’ve checked your speed and restarted your devices. Next, you need to make sure that your router is in a good place.
As with all ISPs, Virgin says keeping your hub open is important as objects can easily block and slow down WiFi. Many of us put the ugly black router in closets or behind TVs, but this can really affect your broadband speeds. Signals from baby monitors and cordless phones can also interfere with WiFi signals. You should therefore always aim for a distance of one meter.
It’s also a good idea to keep the hub upright with the lights pointing out into the room. This way, the strongest WiFi signal from your hub goes out – not into the ground.
To further improve the speed, you can also switch to the hub’s 5 GHz frequency. Most Virgin hubs are dual-band, which means they automatically switch between the two frequencies when needed. Although the 5 GHz signal is a little weaker, it is often faster than the stronger 2.4 GHz technology. As long as you are close to the router, it is worth giving it a try.
Virgin’s final piece of advice is to change your password. Once you’ve distributed this code to friends and neighbors, you may find that all of these devices are robbing your bandwidth of your bandwidth.
You can change the password on the newest Virgi Hub 3 router by following these instructions
• Connect your computer to Hub 3.0 with an Ethernet cable.
• Go to the settings page by entering the web address shown on the Hub 3.0 sticker. For instructions on how to do this, see Configuring Advanced Settings on Your Virgin Media Hub.
• Click on Configure WLAN connection.
• Click the Change option next to your current WiFi network password.
• Enter a new password in the password field. The minimum criterion for the WLAN password is: 10 characters long, must contain 1 or 2 capital letters, must contain 1 or 2 numbers and must not contain 8 lowercase letters in a row.
• Click on Apply changes and close the administration interface. All computers and devices that were wirelessly connected to the Hub 3.0 will now be disconnected as they will still be configured with the old WiFi network password.
Remember that after this process, all devices will disconnect and you will need to apply the new password to bring them all back online. If you’ve tried all of these and your average speed still isn’t what you’re paying, it may be time to call Virgin and find out what is going wrong.