TikTok DOWN: 1000’s skip frustrations as widespread video app stopped working

TO UPDATE: The TikTok support team posted a new update on Twitter informing users that they are investigating issues with follower disappearing, among other things.

No ETA for resumption of normal service has been specified. The support team announced to users of the TikTok app tonight, “We are aware of an issue resulting in the number of followers and / or followers on some accounts showing as zero. We appreciate your patience as we do work to solve this problem. “

ORIGINAL: If you try not to access TikTok tonight, you don’t seem to be alone. Thousands of users are complaining that the popular video sharing app is offline and not working tonight. It seems that both the Android and iOS services are offline and many are unable to log in and check their feeds. Along with this problem, there are a large number of complaints that appear online stating that users have lost thousands of followers. “Lost all of my followers,” said one user. “Well, my 15.9k followers are gone! TikTok is fixing your app!” added another. There is no word on what is causing this error or when things will be restored.

The independent tracking website DownDetector, which monitors mentions on social media to keep track of when web services are offline, indicates that the outage is currently affecting thousands of TikTok users. In fact, at the time of writing, there are around 4,500 complaints that users are unable to access the website.

TikTok fans have also complained about the outage on social media.

One user said, “Is anyone else tik tok down?”

While another added, “#TikTok who was downstairs almost gave me a heart attack! I lost all of my followers lol I thought I was being hacked.”

There is currently no word on what is causing the outage or when it will be fixed, but Express.co.uk will bring you updates when we hear more.

No updates are currently displayed on the TikTok support page on Twitter. However, we expect an official announcement to be made soon.

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