Sky DOWN: Mobile customers have issues with 4G knowledge and no sign


sky Down reports flood this afternoon, with users of the Sky Glass and Sky Q manufacturers’ cellular network experiencing issues. The independent failure monitor Down Detector recorded an increase in sky down reports as of noon today. Down Detector has recorded a peak of nearly 1,000 Sky Down reports to date, while according to Down Detector statistics, the main issues affecting Sky mobile users are phone and internet issues.

Elsewhere, Sky users on social media have reported issues with the Sky Mobile network, such as 4G data issues, no signal, and an authentication failure.

When the reported issues came up with the Sky network, users went to Twitter to discuss the service issues they were facing.

One tweeted: “Everyone else in the sky literally has no signal and no data ???????”

While another wrote: “@SkyHelpTeam no cellular data or calls available to Sky in the East Mids. What’s going on?”

One added: “@SkyHelpTeam @SkyUK Sky Mobile is down in Suffolk, cannot make calls or data.”

And another wrote: “@SkyHelpTeam @SkyUK Sky Mobile is down in London West ?? Can’t make calls, no data”.

The Sky Help Team’s official Twitter account was also busy replying to customers who experienced service disruptions today.

In response to a reply, the @SkyHelpTeam account wrote, “We are currently aware of an issue with data and voice services and our team is working hard to resolve things as quickly as possible. I apologize for the frustration caused. “

In a general comment on the service interruption, Sky Help Team added on Twitter: “We are aware that some Sky Mobile customers are currently experiencing intermittent problems with their service.

“We are investigating the problem and apologize for any inconvenience.”


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