SMS scams allegedly from package delivery services have seen a boom over the past year as we have relied more on online shopping during the pandemic. Three-fifths of Britons have received fake messages from Royal Mail, UPS, Hermes and other delivery companies claiming there were problems with a package.
Today consumers have been warned of another nifty trick that is making the rounds through text. Which? Reported fraudsters send fake DPD SMS messages to mobile phone numbers. These very convincing texts draw the recipient’s attention to a supposedly unsuccessful delivery attempt. They provide a link to arrange redelivery – however, experts advise not to click.
If you open the fake link, you will get to an almost perfect copy of the DPD website. There you will be asked to enter personal information and make a payment to ensure the redelivery. Entering your bank details could give the criminals access to your bank account, which they can clean up with ease.
Many have probably already noticed: the hoax site looks almost exactly like the real DPD website. It has a tracking page with the DPD logo, slogan and a table with fake information showing where the package was. But the scammers made some subtle mistakes. Some of the dates may not be formatted correctly and the website is preventing you from taking screenshots.
DPD said which one? in a statement: “We continue to emphasize that only e-mails that are sent from one of three DPD e-mail addresses are genuine, these are” dpd.co.uk, dpdlocal.co.uk and dpdgroup.co.uk.
“For text, we encourage consumers to double-check the links in the notifications to confirm that they are legitimate. These links should only be used for www.dpd.co.uk/ or www.dpdlocal.co.uk/. We have been working with Action Fraud and regional police focus on awareness campaigns in recent years and will continue to do so. “
Text fraud is a common type of fraud. Scammers send messages to as many phone numbers as possible in hopes of taking people off guard. Hundreds of people were arrested and thousands of pounds stolen from their accounts.
However, there are simple ways to protect yourself. The National Cyber Security Center recommends these steps:
- Don’t click links in text messages, especially if you have limited time to reply or are trying to scare you. This is a common tactic that scammers use to prevent you from thinking clearly.
- Check the URL of the link to make sure it matches the address of the company website. Instead of using the contact details in the SMS, visit the official website or call the number provided.
- Report the text by forwarding it to 7726 – which spells “spam” – so that your network provider can investigate
- Once you’ve entered your banking details, contact your bank immediately to see if they can get your money back
- If you lose money, report it to Action Fraud (for England, Wales and Northern Ireland) or Police Scotland (for Scotland).