Currys will adhere to the costs of canceled Black Friday orders: Here is the way to make claims this week

“We will adhere to promotional prices for any customer who placed an order between November 25th and December 1st and received an email confirmation of purchase but canceled the order.

“If we are out of stock for an item of your choice, we give the customer a 10 percent discount on a similar product.

“Unfortunately, due to the unprecedented traffic at Currys PC World on Black Friday (November 27th), our website was temporarily down.

“We can confirm that gift card transactions and some Order and Collect purchases were affected, but home delivery was not.

“Every customer who paid with a gift card has paid the money back in full by 8:00 pm on Wednesday, December 2nd.

“Customers whose Order & Collect purchases were canceled were informed as soon as possible and were able to replace their order on the same weekend and still take advantage of our Black Friday promotions.

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